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Penelope
Madry
Vice President Product Management
American Express
Penelope Madry is a Vice President of Digital Product Management for Global Accounts Receivable – US in the Technology organization at American Express. Penelope is motivated by giving customers the best possible experience, she succeeds in solving complex problems with data, imagination, and empathy. Bringing 20 years of experience, she has held roles spanning the financial services and non-profit worlds, including organizations like Advent Software, Thomson Reuters, and TNTP.
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13 June 2024 14:00 - 14:30
Coaching product managers to be leaders
Product Managers on our teams can feel like issues are coming from all sides: The CEO said X is now the highest priority, new regulations just came out, and a feature that they’ve been discovering for the last few weeks has multiple stakeholders with very different ideas of how it should work. Sometimes it feels less like Product Managers are executing a product strategy and more like they are taking orders. I’ll talk about how to coach your team to build relationships, communicate their strategy effectively, and develop the confidence to lead their product.
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