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Kiran
Patel
Chief Product & Technology Officer
WGSN
Kiran, a seasoned engineering leader, possesses extensive technological expertise and a wealth of experience in guiding teams and spearheading product development across both consumer and enterprise domains. His professional journey has encompassed diverse company sizes, spanning from nimble startups to sizable mid and large-scale enterprises. Additionally, he extends his expertise to provide counsel to several startups based in New York City. In his present capacity at WGSN, Kiran serves as the Chief Product and Technology Officer, where he assumes responsibility for overseeing all aspects of product and engineering operations, including strategic vision and execution.
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24 October 2024 14:30 - 15:30
Panel: Breaking down silos - driving customer satisfaction through cross-functional collaboration
This panel session will explore the critical role of cross-functional collaboration in delivering exceptional customer experiences. By examining real-world examples and insights from industry experts, we will delve into the strategies and tools that foster effective teamwork across departments. Participants will gain practical knowledge on how to break down silos, align goals, and leverage diverse perspectives to create a customer-centric culture that drives satisfaction and loyalty.
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