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Ashwin
Singhania
Co-Founder
Unwrap
Ashwin brings a wealth of experience in product leadership to the stage. Having honed his skills in product development and engineering at Amazon. Ashwin is now a co-founder of Unwrap.
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13 June 2024 13:15 - 13:45
Why listening to your customers is difficult...and why AI is going to change that
Tired of feeling like you're constantly playing catch-up with your customers? You're not alone. Today's product leaders are bombarded with feedback from a multitude of sources – surveys, social media, customer support tickets, and more. But how do you separate the signal from the noise and truly understand what your customers are saying? This session will explore the challenges of traditional customer listening methods and unveil the game-changing potential of Artificial Intelligence (AI)
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