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Kevin
Washington
Director of Product Management
DAT Freight & Analytics
Kevin Washington is the Director of Product at DAT Freight & Analytics, where he leads initiatives that enhance customer experiences and drive business growth. With a background spanning retail, e-commerce, and education, he brings a results-driven approach to product management and innovation. His expertise includes digital experimentation, machine learning and AI integration, and the creation and execution of strategic product visions that improve engagement and retention. Kevin is also passionate about mentoring future leaders and expanding opportunities in underrepresented spaces. He is recognized for his ability to align cross-functional teams around impactful solutions that deliver measurable value.
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23 October 2025 09:45 - 10:30
Panel | The future of product feedback: AI-powered insights at scale
Your customers are talking louder than ever; the question is, can you use AI to truly hear them? In this panel, product leaders and AI experts will unpack how to go beyond manual analysis and leverage intelligent systems that surface what really matters - at the speed your roadmap demands. Join this session and learn: - How AI is transforming feedback analysis and user research. - How to separate signal from noise in large feedback datasets. - Tooling and frameworks to operationalize AI in product decision-making. Don’t miss the chance to see how the next generation of feedback intelligence will shape the future of product management.