23 October 2025 13:45 - 14:15
Skillshare story: Closing the gap between qualitative and quantitative insights with AI
Product discovery often struggles with fragmented signals - user interviews, surveys, support tickets, community feedback, and usage data rarely come together in a way that drives confident decisions.
At Skillshare, Bianca and her team built an AI-driven workflow that centralizes qualitative inputs and pairs them with custom GPTs trained on product usage data. The result is a single insights layer that bridges what users say with what they do, turning scattered feedback into actionable strategy.
In this session, Bianca shares both the practical playbook and a broader perspective on how AI can transform discovery into a continuous, scalable practice - enabling faster learning cycles, sharper bets, and products that better meet real user needs.