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Bianca
Starling
Senior Product Manager
Skillshare
Bianca is an experienced and innovative Senior Product Manager specializing in digital transformation, digital education, and educational platforms. She is well-versed in cutting-edge technologies such as artificial intelligence and augmented reality and has a proven track record of driving successful transformations and optimizing product development. She has led a national digital transformation program, developed a targeted course recommendation platform, and created cost-saving educational resources. In addition, Bianca has managed digital products for preparatory courses, achieving a 200% increase in revenue. She has also spearheaded the development of user-friendly platforms and apps, significantly enhancing the learning experience.
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23 October 2025 13:45 - 14:15
Skillshare story: Closing the gap between qualitative and quantitative insights with AI
Product discovery often struggles with fragmented signals - user interviews, surveys, support tickets, community feedback, and usage data rarely come together in a way that drives confident decisions. At Skillshare, Bianca and her team built an AI-driven workflow that centralizes qualitative inputs and pairs them with custom GPTs trained on product usage data. The result is a single insights layer that bridges what users say with what they do, turning scattered feedback into actionable strategy. In this session, Bianca shares both the practical playbook and a broader perspective on how AI can transform discovery into a continuous, scalable practice - enabling faster learning cycles, sharper bets, and products that better meet real user needs.