AI is reshaping how we build, scale, and compete, but are we losing on the human connection in the process? Successful leaders are striking a balance: leveraging AI for scale while embedding empathy to build products that truly resonate. In this keynote, we’ll break down: - The AI scale paradox – Why 85% of AI projects fail despite massive investments. - Empathy as the X-factor – How trust, intuition, and emotional intelligence drive adoption and retention. - The future of product-led growth – Why the next generation of AI-driven companies will be built with, not just for, humans.