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Rahul

Chopra

Vice President, Product Strategy & Analytics

JPMorganChase

Rahul is a seasoned leader with 15+ years of experience in high-growth corporates across North America, UAE, and Asia. He excels at driving value through data-driven growth strategies, building AI-powered customer lifecycle management functions, and maximizing customer experience. Currently, he oversees product strategy, analytics, and business management for the payments vertical at J.P. Morgan Chase, managing initiatives generating over $500 million in annual revenue. His expertise spans executive-level strategy, analytics, CRM, and team management, with a proven track record in revenue maximization and customer advocacy.

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11 June 2025 13:00 - 13:45

Panel: Personalization in the age of AI, from segmentation to hyper-targeting

In an increasingly competitive digital landscape, generic experiences no longer suffice. This panel explores the transformative power of AI in evolving personalization strategies, moving beyond traditional demographic segmentation to truly individualized hyper-targeting. We will delve into how product analytics, powered by advanced AI and machine learning, enables businesses to understand user behavior with unprecedented depth, anticipate needs, and deliver tailored experiences across the entire customer journey. Join our panel of product analytics leaders as we uncover the strategies, challenges, and immense opportunities of AI-powered personalization, providing actionable insights for crafting truly meaningful and impactful product experiences.