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Florian

Bonnet

Vice President of Product

Fintecture

Florian Bonnet is a distinguished product leader known for blending scientific rigor, behavioral insights, and business acumen. He has over a decade of experience driving product, growth and transformation at companies like HelloFresh and Typeform through innovative, data-driven strategies. Holding a PhD in Theoretical physics and a MSc in Behavioral Science, Florian combines analytical precision with a human-centered approach to product management. After academia, Florian transitioned to the Boston Consulting Group, advising on strategy and operations, before engaging in his startup journey through positions in data, marketing, and product.

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11 June 2025 11:30 - 12:00

Connecting the dots: A 360-degree view of your customer journey

Customers interact with your brand across numerous touchpoints – product, marketing, sales, and support. Too often, data from these areas remains siloed, creating blind spots. This keynote addresses the critical challenge of unifying disparate datasets to achieve a holistic, 360-degree view of your customer journey. Learn actionable strategies for data integration, establishing shared key performance indicators (KPIs), and fostering cross-functional collaboration that breaks down departmental barriers. Unlock deeper insights into customer behavior and optimize every stage of their lifecycle for unified business success.