Michelle is the Chief Product Officer (CPO) at BigPay, one of Southeast Asia's largest NeoBanks, where she focuses on building sustainable, profitable FinTech that delivers Financial Safety for all. With 20 years of experience split equally between traditional finance and building FinTech startups across the UK and SEA, Michelle brings deep industry expertise and a superpower of resilience coupled with positivity. She oversees the end-to-end product strategy for Payments, Lending, and Remittances across Malaysia, Singapore, and Thailand. Michelle is also the insightful host of a podcast, sharing her expertise on scaling FinTechs and building resilient teams.