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Shruti
Dhumak
Head of Customer Engineering, Google Cloud
Google
Shruti is a Senior Customer Engineer at Google with over a decade of experience leading technology adoption for major enterprises. Specializing in the manufacturing and supply chain logistics sectors, she guides customers in leveraging Google Cloud. Shruti has a strong history of implementing high-impact solutions, recently focusing on technologies powered by AI and Generative AI (GenAI). For over six years, she has been an active contributor and thought leader, sharing her insights across various industry organizations.
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12 February 2026 10:30 - 11:15
Panel: Is your internal AI a product or a project? The new rules for scaling enterprise co-pilots
Most companies have run the pilot programs. Now, the real work begins. We need to stop treating internal AI tools ( whether it’s a custom coding assistant or an automated workflow designer) like simple IT projects and start managing them as mission-critical products. This shift requires product leaders to own the P&L, not just the roadmap. This panel dives deep into the execution reality of the 'co-pilot economy.' We’ll confront the toughest decisions head-on: Where do you draw the line on 'build vs. buy' when it comes to knowledge agents? How do you accurately prove ROI on productivity when the metrics are messy? And crucially, how do you handle the change management required to get mass adoption when employees are nervous about their roles? Join us to learn how to turn proprietary data into your greatest internal efficiency engine.